You get in the car, start the engine and wait for your music or navigation to come through the speakers. Nothing. Or your earbuds keep cutting out halfway through a podcast. Bluetooth trouble is one of the most common everyday phone frustrations, and with more time on the road during the holidays, it's a bad time for it to act up.
Most Bluetooth problems come down to pairing glitches, settings or interference, and they can be fixed in a few minutes. Here's how we at We Fix Phones N More walk customers through it.
A few quick questions narrow things down:
Turn Bluetooth off, wait ten seconds and turn it back on. If that doesn't help, restart the phone and power the accessory off and on too. For a car, turn the car off completely, open and close the door so the system fully shuts down, then start it again.
Earbuds, headphones and speakers with low batteries often connect poorly or drop out. Put them back in the case or on the charger for a while before testing again.
A device can show up in your list as paired but not be actively connected. Tap its name in your Bluetooth settings to connect. Also check the audio output. On iPhone, the AirPlay icon in Control Center shows where sound is going. On Android, the media output panel in quick settings does the same.
This fixes more Bluetooth problems than anything else. Remove the pairing on both sides, then start fresh.
Then put the accessory in pairing mode and pair it again. For earbuds, pairing mode usually involves holding a button on the case or the buds. Your manufacturer's instructions will have the exact steps.
If nothing else works, resetting network settings clears all saved Bluetooth pairings, Wi-Fi networks and VPN settings without erasing your photos or apps. You'll need to pair everything and re-enter Wi-Fi passwords afterward. Our post on fixing Wi-Fi that keeps dropping explains where to find this setting on iPhone and Android.
Bluetooth has limited range, and walls, bodies and other wireless signals can get in the way. Keep your phone close to the accessory, avoid keeping it in a back pocket on the opposite side from your earbuds, and move away from crowded wireless areas if audio keeps cutting out. A thick metal case or a magnetic mount can sometimes weaken the signal too.
If your phone won't connect to any Bluetooth device, the Bluetooth switch won't turn on, or Bluetooth and Wi-Fi both stopped working at the same time, the problem may be inside the phone. This can happen after a drop, liquid exposure or an earlier repair that disturbed an antenna or cable. If your phone recently got wet, see our tips on what to do when your phone gets wet.
Before any repair, back up your phone so your photos and contacts are safe.
If you've tried these steps and your phone still won't connect, bring it to We Fix Phones N More at 801 County Line Rd in Horsham. We'll check whether it's a setting, the accessory or the phone itself. We handle iPhone repair, Samsung repair and most other phone repairs, and our repairs come with a 90-day warranty. We serve customers across Bucks and Montgomery counties. Call us at 215-323-4750.