
It happens to everyone. You're clearing space on your phone, you tap Select All one time too many, and suddenly the photos from last weekend are gone. Before you panic, take a breath. In many cases, deleted photos aren't gone right away, and there are a few places to check before you assume the worst.
Here's where to look on the most common phones, what to avoid while you search, and when it makes sense to bring the phone to We Fix Phones N More.
Both iPhones and Android phones hold deleted photos for a while before removing them for good. This is the fastest and safest place to start.
Open the Photos app and look for the Recently Deleted album under Utilities or Other. On newer versions of iOS, you may need to unlock it with Face ID, Touch ID or your passcode. Tap Select, choose the photos you want, and tap Recover. Items usually stay in this album for about 30 days before they're deleted permanently.
Open Google Photos, tap Collections or Library, then open Trash (sometimes called Bin). Select the photos and tap Restore. Photos that were backed up to your Google account generally stay in the trash longer than photos that only lived on the phone, so check soon either way.
Samsung's Gallery app has its own Recycle Bin. Open Gallery, tap the menu, and choose Recycle Bin. Many Samsung owners also use Google Photos, so check both places if you don't find what you're looking for in one.
If the photos aren't in the deleted folder, a cloud copy may still exist.
If iCloud Photos is turned on, sign in at iCloud.com on a computer and open Photos. It has its own Recently Deleted area. Keep in mind that iCloud Photos syncs, so a photo deleted on your phone is deleted everywhere, but it also lands in Recently Deleted everywhere.
Many people have more than one backup running without realizing it. Check Google Photos, OneDrive, Dropbox or Amazon Photos if you've ever installed them. Also think about where else the photo might live: a text thread, an email, a shared album or a family member's phone.
An older iCloud, iTunes, Finder or Google backup might include the photos. Be careful here. Restoring a full backup usually means erasing the phone and replacing everything on it with the older copy, which can wipe out newer photos and messages. If you go this route, save anything recent first, or ask us to help you think it through.
Sometimes the photos weren't deleted at all. The phone was dropped, got wet, or simply won't turn on, and the pictures are trapped inside. That's a different situation, and it's often more hopeful than an accidental delete, because the data may still be intact on the device.
If your phone won't power on, has a black screen, or keeps restarting, avoid repeated charging attempts on a wet phone and don't try to open it yourself. Our data recovery service focuses on getting photos, contacts and files off damaged phones, tablets and computers. In some cases a repair such as a new screen, battery or charging port is enough to get the phone running again so you can back it up. See our phone repair and iPhone repair pages for more on what we fix.
Make sure iCloud Photos or Google Photos backup is on, and check now and then that it's actually finishing. A backup that stopped months ago because storage filled up won't help much.
For irreplaceable pictures like weddings, newborn photos and family events, copy them to a computer or external drive as well. Two copies in two places is a simple habit that saves a lot of heartache.
If you're deleting to free up room, sort by large videos first and review your selection before tapping Delete.
If you've checked everything and still can't find your photos, or your phone is damaged and you need what's on it, We Fix Phones N More is here to help. Visit us at 801 County Line Rd in Horsham, call 215-323-4750, or request a quote online. We'll take a look and tell you honestly what's possible.